Deskripsi Pekerjaan
Join The Oberoi Beach Resort, Bali's premier luxury destination in Seminyak, as an Order Taker and become an integral part of our award-winning guest experience. We're seeking a dynamic hospitality professional to manage order processing with precision and warmth, ensuring seamless service across our premium outlets. This full-time role offers the opportunity to work in a world-class resort environment while developing exceptional customer service skills.
As an Order Taker, you'll be the first point of contact for our discerning international clientele, handling food and beverage orders with meticulous attention to detail. You'll contribute to maintaining the resort's reputation for excellence by processing orders accurately, communicating effectively with kitchen teams, and maintaining a polished presentation at all service points. The position includes comprehensive training on our advanced POS systems and service standards.
We offer competitive compensation, professional development opportunities, and the chance to be part of Bali's most celebrated hospitality team. If you thrive in fast-paced environments and possess a passion for exceeding guest expectations, we invite you to apply and elevate your career in paradise.
Tanggung Jawab
- Accurately process food and beverage orders through POS systems
- Provide exceptional customer service with warm, professional interactions
- Coordinate with kitchen staff for order preparation and timing
- Maintain cleanliness and organization of service areas
- Handle payment transactions efficiently and securely
- Resolve guest inquiries and concerns promptly
- Assist with inventory management and stock replenishment
Kualifikasi
- Previous experience in hospitality or customer service role
- Strong communication and interpersonal skills
- Basic computer literacy and POS system proficiency
- Ability to multitask in high-pressure environments
- Attention to detail and accuracy in order processing
- Positive attitude with problem-solving abilities
- Flexible availability including evenings and weekends