Deskripsi Pekerjaan
Join HCLTech, a global leader in technology and business process services, as an OTC Back Office Agent (Order to Cash). In this role, you will be part of a dynamic team responsible for managing the end-to-end order-to-cash cycle, ensuring accuracy and efficiency in processing client transactions. We are seeking a detail-oriented professional with at least two years of experience in OTC operations, ready to contribute to our high-performance culture in Taguig City.
At HCLTech, we value innovation, collaboration, and professional growth. As an OTC Back Office Agent, you will handle invoicing, payment processing, account reconciliations, and issue resolution, while working closely with cross-functional teams to optimize cash flow and customer satisfaction. This is an excellent opportunity for experienced accounting professionals looking to advance their career in a global organization.
If you thrive in a fast-paced, process-driven environment and are committed to delivering quality results, we encourage you to apply. Grow with HCLTech and make an impact in the finance and accounting domain.
Tanggung Jawab
- Process customer invoices and credit notes accurately and in a timely manner
- Perform account reconciliations and resolve discrepancies
- Manage collections and follow up on outstanding payments
- Coordinate with internal teams and clients to ensure smooth order-to-cash operations
- Monitor and report on key performance indicators (KPIs) related to cash application and receivables
- Maintain accurate records of customer accounts and transactions
- Identify process improvement opportunities and participate in continuous improvement initiatives
- Assist with month-end closing activities and reporting
Kualifikasi
- At least 2 years of experience in Order to Cash (OTC) or accounts receivable roles
- Strong understanding of billing, collections, and cash application processes
- Proficiency in MS Office, especially Excel; experience with SAP or other ERP systems is an advantage
- Excellent attention to detail and problem-solving skills
- Ability to work independently and as part of a team
- Strong verbal and written communication skills in English
- Willing to work full-time on-site in Taguig City
- Bachelor's degree in Accountancy, Finance, or a related field preferred