Deskripsi Pekerjaan
Are you passionate about virtual reality and customer service? We're seeking a dynamic Outlet In-Charge to lead our small VR arcade operation in the Central Region. As the face of our establishment, you'll be responsible for maintaining high standards of service, ensuring customer satisfaction, and managing daily operations efficiently.
In this role, you'll oversee the smooth functioning of our VR arcade, including equipment maintenance, staff supervision, and creating an immersive experience for our customers. You'll handle customer inquiries, resolve issues promptly, and implement strategies to enhance customer engagement. Your leadership will be crucial in maintaining a safe, fun, and welcoming environment for VR enthusiasts of all ages.
The ideal candidate will have a strong background in retail or customer service, with a genuine interest in virtual reality technology. You'll be expected to stay updated on the latest VR trends and games to provide recommendations and enhance our offerings. This position offers an exciting opportunity to be at the forefront of the growing VR entertainment industry.
Tanggung Jawab
- Manage daily operations of the VR arcade outlet
- Ensure high standards of customer service and satisfaction
- Supervise and train staff on VR equipment usage and safety protocols
- Handle customer inquiries, complaints, and feedback
- Maintain and troubleshoot VR equipment and accessories
- Monitor inventory and order supplies as needed
- Implement marketing strategies to attract and retain customers
- Ensure compliance with safety regulations and company policies
Kualifikasi
- Minimum 1-2 years of experience in retail, customer service, or management
- Strong interest in virtual reality technology and gaming
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Basic knowledge of troubleshooting electronic equipment
- Strong leadership and team management abilities
- Flexible working hours, including weekends and holidays
- Proficient in basic computer applications