Deskripsi Pekerjaan
Are you a dynamic leader with a passion for retail operations? Goodwill Entertainment is seeking an experienced Outlet Operations Manager to take the helm of our store. In this pivotal leadership role, you will be responsible for the overall success of the outlet, ensuring that aggressive sales targets are met while maintaining the highest standards of customer service and operational excellence.
As the Outlet Operations Manager, you will drive business growth by leading a motivated team, optimizing store processes, and implementing effective sales strategies. You will be the face of the store, ensuring the outlet operates smoothly, managing everything from staffing and inventory control to visual merchandising and loss prevention. By fostering a positive work environment and delivering exceptional customer experiences, you will help support our mission. We value integrity, community impact, and dedication. If you thrive in a fast-paced environment and want to make a real difference, we want to hear from you.
Tanggung Jawab
- Oversee daily store operations, including opening, closing, and shift management.
- Drive sales performance and revenue growth through strategic planning and team motivation.
- Lead, train, and mentor a diverse retail team to ensure high performance and engagement.
- Ensure strict adherence to visual merchandising standards and operational policies.
- Monitor inventory levels and implement effective loss prevention measures.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Foster a customer-centric environment and resolve escalations effectively.
Kualifikasi
- Proven experience in retail management or operations leadership roles.
- Strong background in sales, customer service, and team management.
- Excellent communication and interpersonal skills with a focus on leadership.
- Ability to analyze sales data and implement actionable business improvements.
- High level of integrity and a commitment to organizational values.
- Flexibility to work varying shifts, including weekends and holidays.
- Proficiency in POS systems and inventory management software.