Deskripsi Pekerjaan
Are you a highly organized individual with a passion for delivering exceptional customer experiences? Servay is looking for a dedicated PA cum Customer Experiential Services professional to join our dynamic team in Kota Kinabalu. In this hybrid role, you will be the bridge between our administrative operations and our valued customers, ensuring a seamless and positive experience for everyone who interacts with our brand.
As a PA cum Customer Experiential Services, you will play a crucial role in maintaining the efficiency of our office while elevating our customer service standards. We are seeking someone who can juggle multiple priorities, from managing schedules and correspondence to handling direct customer inquiries with a warm and professional demeanor. If you thrive in a fast-paced retail environment and possess strong administrative skills, this is an excellent opportunity to grow your career with a forward-thinking company.
Tanggung Jawab
- Manage daily administrative duties, including calendar management, email correspondence, and filing.
- Act as the primary point of contact for customer inquiries, ensuring high levels of satisfaction.
- Assist in the daily operations of the retail environment to enhance the overall customer experience.
- Organize and coordinate customer events and maintain office inventory.
- Prepare reports, memos, and correspondence for management.
- Support the management team with travel arrangements and meeting coordination.
- Ensure a clean, organized, and welcoming environment for customers and staff.
Kualifikasi
- Minimum SPM or Diploma in Business Administration or related field.
- Previous experience in a PA or Customer Service role is preferred.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Excellent verbal and written communication skills in English.
- Ability to work independently and manage time effectively in a dynamic setting.
- A positive attitude and a strong customer-centric mindset.