Deskripsi Pekerjaan
Watsons is Asia’s leading health and beauty retailer, dedicated to providing exceptional service and quality products to millions of customers daily. We are currently seeking a motivated Part-Time Customer Assistant to join our dynamic team at our 645 Southkey 2 location in Johor. This is an excellent opportunity for individuals looking to gain valuable retail experience or seeking a flexible work-life balance in a fast-paced environment.
In this role, you will be the friendly face of our brand, interacting directly with customers to ensure they have a pleasant and seamless shopping experience. Your primary focus will be on assisting customers with product inquiries, recommending skincare and wellness solutions, and ensuring the store shelves are well-merchandised and organized. We pride ourselves on our high standards of service, and we are looking for someone who is detail-oriented, enthusiastic about health and beauty products, and committed to maintaining a welcoming store atmosphere.
If you have a positive attitude, a willingness to learn, and the ability to work well within a team, we encourage you to apply. Join Watsons and be part of a company that values its employees and strives for excellence in customer satisfaction.
Tanggung Jawab
- Provide exceptional customer service by greeting customers, answering inquiries, and assisting with product selection.
- Operate the Point of Sale (POS) system accurately, including processing cash and card payments, handling returns, and managing vouchers.
- Monitor stock levels and replenish merchandise on shelves and displays to ensure the store is always well-stocked and visually appealing.
- Assist in store promotional activities and events, ensuring all marketing materials are displayed correctly.
- Maintain a clean, organized, and safe shopping environment by adhering to hygiene and safety standards.
- Collaborate with the team to achieve daily sales targets and operational goals.
- Handle customer feedback professionally and escalate complex issues to the Store Manager when necessary.
Kualifikasi
- Minimum SPM/SPM-V or equivalent educational qualification.
- Previous experience in retail, customer service, or sales is an advantage but not mandatory.
- Strong interpersonal and communication skills with a friendly and approachable demeanor.
- Basic numeracy skills for handling cash transactions and handling inquiries.
- Ability to stand for extended periods and work flexible shifts, including weekends and public holidays.
- Enthusiastic attitude towards health, wellness, and beauty products.
- Willingness to learn and adapt to new operational procedures.