Deskripsi Pekerjaan
Join Watsons Malaysia, the leading health & beauty retailer in the country. We are committed to bringing 'More than just a store' experience to our customers every day.
Are you a dynamic, customer-oriented individual looking for a flexible work opportunity? Watsons is seeking enthusiastic Part Time Customer Assistants to join our vibrant team at Dataran Jelatek, Setiawangsa, Kuala Lumpur.
In this role, you will be the first point of contact for our customers. You will assist them in finding the perfect products, handling transactions smoothly, and ensuring the store is impeccably presented. This role is perfect for students, individuals seeking supplemental income, or anyone looking to gain valuable experience in the exciting world of retail and consumer products.
We pride ourselves on fostering a diverse and inclusive workplace. You will receive comprehensive training, learn from experienced retail professionals, and have access to development pathways within Watsons. Whether you are looking for a short-term engagement or a stepping stone to a full-time career, this position offers invaluable experience and personal growth.
Perks and Benefits:
- Flexible scheduling to balance work with your studies or personal commitments.
- Competitive hourly rate / monthly salary.
- Staff discounts and exclusive employee offers on Watsons products.
- Opportunities for cross-training and career advancement in retail.
Tanggung Jawab
- Greet and assist customers in a friendly and professional manner, providing an exceptional in-store experience.
- Offer expert product knowledge and recommendations tailored to customer needs and preferences.
- Handle cash, credit card, and digital payment transactions accurately using the POS system.
- Maintain the cleanliness, organization, and visual merchandising standards of the store and product displays.
- Replenish stock on shelves and ensure all products are correctly labeled and priced.
- Assist in stock receiving, inventory counts, and overall stockroom management.
- Actively promote Watsons promotions, membership programs, and new product launches to drive sales.
- Resolve customer inquiries, returns, and exchanges in a professional and efficient manner.
Kualifikasi
- Minimum SPM / O-Level or equivalent qualification.
- Previous experience in retail or customer service is an added advantage but not required (training is provided for the right candidate).
- Excellent communication and interpersonal skills in Bahasa Malaysia and English.
- Customer-focused mindset with a pleasant, approachable, and energetic personality.
- Ability to work on a flexible shift basis, including weekends and public holidays.
- Basic numeracy skills and familiarity with computer systems / mobile apps.
- Able to stand for extended periods and perform light physical tasks (e.g., stocking shelves).
- Must be a Malaysian citizen or hold valid work authorization for Malaysia.