Deskripsi Pekerjaan
Are you a people person with a passion for retail? Watsons, Malaysia's leading health, beauty, and lifestyle retailer, is currently seeking a dedicated Part Time Customer Assistant to join our team at the vibrant I-City location in Shah Alam. We pride ourselves on providing exceptional service and quality products, and we are looking for individuals who share our enthusiasm for customer satisfaction.
In this role, you will be the friendly face of the brand, assisting customers with their queries, processing transactions, and ensuring our shelves are well-stocked and organized. This is an excellent opportunity for students or individuals seeking flexible working hours while gaining valuable experience in the retail industry. If you have a positive attitude and a willingness to learn, we want to hear from you!
Tanggung Jawab
- Greet and welcome customers warmly as they enter the store, providing a friendly and professional first impression.
- Assist customers in locating products and offer knowledgeable recommendations regarding health, beauty, and lifestyle items.
- Process sales transactions accurately and efficiently at the checkout counter using the point-of-sale system.
- Restock shelves and displays to ensure merchandise is attractively presented and easily accessible.
- Organize the store layout and maintain a clean, tidy, and safe environment for shoppers and staff.
- Handle customer returns, exchanges, and complaints with patience and a focus on resolving issues to the customer's satisfaction.
- Assist with inventory checks and stock rotation to ensure product freshness and availability.
Kualifikasi
- Minimum SPM/Malaysian Certificate or equivalent educational qualification.
- Basic computer literacy and strong numeracy skills for handling transactions.
- Excellent communication and interpersonal skills to interact effectively with diverse customers.
- Previous experience in retail or customer service is preferred but not mandatory.
- Ability to stand for extended periods and perform light lifting when required.
- Flexibility to work on weekends, public holidays, and evenings as part of the retail schedule.