Deskripsi Pekerjaan
Join the dynamic team at Watsons, Asia's leading health and beauty retailer, as a Part Time Customer Assistant at our Wakaf Che Yeh outlet in Kota Bharu, Kelantan. We are seeking enthusiastic and customer-focused individuals to deliver exceptional shopping experiences to our valued customers.
In this rewarding role, you will become an integral part of our retail operations, assisting customers in finding the perfect health, wellness, and beauty products while maintaining the highest standards of store presentation and cleanliness. Watsons is committed to helping customers look good, feel great, and live healthier lives—and you will play a crucial role in making that mission a reality every day.
This part-time position offers flexible working hours, making it ideal for students, homemakers, or anyone seeking supplementary income. You will have the opportunity to develop valuable retail skills, gain hands-on experience in the health and beauty industry, and be part of a supportive team environment that encourages growth and professional development.
At Watsons, we believe in rewarding our team members with competitive benefits, training opportunities, and a vibrant workplace culture. If you are passionate about customer service, enjoy working in a fast-paced retail environment, and want to be part of a globally recognized brand, we would love to hear from you.
Tanggung Jawab
- Greet and assist customers in a friendly and professional manner, providing product information and recommendations
- Operate cash registers and process customer transactions accurately and efficiently
- Maintain optimal store presentation by organizing shelves, arranging displays, and ensuring cleanliness
- Monitor and restock inventory levels to ensure product availability and minimize stockouts
- Provide guidance on health, wellness, and beauty products to help customers make informed purchasing decisions
- Collaborate with team members to achieve daily sales targets and maintain excellent customer satisfaction
- Handle customer inquiries, complaints, and returns with patience and professionalism
Kualifikasi
- Minimum SPM qualification or equivalent
- Friendly personality with excellent communication and interpersonal skills
- Basic English and Malay language proficiency (written and verbal)
- Customer-oriented mindset with a passion for delivering exceptional service
- Ability to work flexible hours, including weekends and public holidays
- Prior retail or customer service experience is an advantage but not mandatory
- Physically fit and able to stand for extended periods and lift light loads
- Positive attitude, reliability, and willingness to learn