Deskripsi Pekerjaan
Are you an enthusiastic and customer-focused individual looking for a flexible part-time opportunity in the vibrant retail sector? Watsons, Asia's leading health and beauty retailer, is seeking a dedicated Part-Time Customer Assistant to join our dynamic team at the Nu Sentral 2 store in Kuala Lumpur.
As a Part-Time Customer Assistant, you will be the friendly face of Watsons, playing a crucial role in delivering exceptional service and creating a positive shopping experience for our valued customers. You'll be instrumental in assisting shoppers with their needs, offering product information, and ensuring our store maintains its reputation as a go-to destination for health, wellness, and beauty essentials.
This role is perfect for individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a genuine passion for helping people. Whether you're a student, seeking to supplement your income, or simply looking for a rewarding part-time job, this is an incredible opportunity to grow your retail experience with a globally recognized brand. Join Watsons and become a part of a team that celebrates health, beauty, and outstanding customer care!
Tanggung Jawab
- Greet and assist customers in a friendly and professional manner, providing product information and recommendations.
- Operate the cash register accurately, handling transactions and processing payments efficiently.
- Replenish stock on shelves, ensuring products are well-arranged, priced correctly, and visually appealing.
- Maintain a clean, tidy, and organized sales floor and counter area.
- Assist with inventory checks and stock rotation as required.
- Handle customer inquiries, feedback, and complaints effectively, escalating issues to management when necessary.
- Promote Watsons' membership programs, promotions, and special offers to customers.
- Support the store team in achieving daily operational goals and sales targets.
Kualifikasi
- Minimum SPM/O-Level qualification or equivalent.
- Previous experience in a retail or customer service environment is an advantage, but not strictly required.
- Strong interpersonal and communication skills (verbal and written).
- A proactive, positive, and customer-oriented attitude.
- Ability to work independently and as part of a team in a fast-paced retail setting.
- Responsible and punctual with a strong work ethic.
- Comfortable with basic computer operations and handling cash transactions.
- Willingness to work flexible hours, including weekends and public holidays, as per retail operational needs.