Deskripsi Pekerjaan
Watsons, the leading health and beauty retailer in Malaysia, is looking for a dynamic and energetic Part Time Customer Assistant to join our expanding team at our vibrant Sunway Velocity Mall outlet. As a key member of our staff, you will play a crucial role in delivering a world-class shopping experience to our diverse clientele. We pride ourselves on our extensive product range and our unwavering commitment to customer satisfaction. We are currently seeking individuals who are not only passionate about retail but also eager to learn and grow within a reputable organization. This role offers the perfect opportunity to gain valuable experience in a fast-paced retail environment while enjoying flexible working hours that fit around your lifestyle. If you have a friendly demeanor, excellent communication skills, and a keen eye for detail, we want to meet you.
In this position, you will act as the face of our brand, ensuring that every customer interaction leaves a lasting positive impression. We value teamwork and believe that a supportive work environment leads to better service for our customers. By joining Watsons, you will be part of a culture that rewards dedication and promotes from within, providing you with a clear career path in the retail industry.
Tanggung Jawab
- Greet and welcome customers warmly upon arrival at the store and assist them throughout their shopping journey.
- Provide product recommendations and information to help customers make informed purchasing decisions.
- Operate the Point of Sale (POS) system accurately to process sales, returns, exchanges, and refunds.
- Ensure store shelves are well-stocked, organized, and visually appealing according to company merchandising standards.
- Maintain a clean, tidy, and safe shopping environment, including fitting rooms and restrooms.
- Handle cash transactions responsibly and ensure the till is balanced at the end of every shift.
- Collaborate with the team to execute promotional activities and achieve daily sales targets.
Kualifikasi
- Diploma, STPM, O-Level, or SPM qualifications are required.
- Previous retail or customer service experience is preferred but not mandatory.
- Strong interpersonal skills and the ability to communicate effectively with a diverse customer base.
- Ability to work flexible hours, including weekends, public holidays, and evenings.
- Reliable, punctual, and detail-oriented with a positive attitude.