Deskripsi Pekerjaan
Join our dynamic team as a Part Time Sales Administration & Collection Specialist in Kota Kemuning. This maternity replacement role offers a unique opportunity to support our sales operations while ensuring efficient debt management. You'll be instrumental in maintaining healthy cash flow by proactively tracking customer accounts, communicating payment statuses, and negotiating tailored payment plans. This position requires strong interpersonal skills to foster positive customer relationships while upholding company financial policies. If you thrive in a collaborative environment where your organizational skills directly impact business success, this role is perfect for you. Enjoy flexible hours while gaining valuable experience in sales administration and credit control.
Tanggung Jawab
- Monitor customer accounts to identify and track outstanding debts
- Communicate payment statuses to customers via phone/email
- Develop and negotiate customized payment plans for overdue accounts
- Maintain accurate records of all customer interactions and payment arrangements
- Collaborate with sales team to resolve billing discrepancies
- Prepare weekly/monthly collection reports for management review
- Assist with general administrative duties to support sales operations
Kualifikasi
- Minimum 1-2 years in accounts receivable or debt collection
- Excellent verbal/written communication skills in English
- Strong negotiation abilities and conflict resolution skills
- Proficient in MS Office (Excel, Word, Outlook)
- Experience with ERP systems or accounting software
- Detail-oriented with strong organizational abilities
- Ability to work independently with minimal supervision
- Diploma in Business Admin/Finance or related field preferred