Deskripsi Pekerjaan
H&M is a global fashion brand committed to making great quality fashion accessible to everyone. We are passionate about style, sustainability, and creating a positive impact on the world. As a Part Time Sales Advisor at our Avenue K Shopping Mall location in Ampang, Selangor, you will be the face of our brand and play a pivotal role in our continued success in Malaysia.
Your primary responsibility is to deliver an unforgettable customer experience that drives sales and profitability. You will actively engage with customers, assist them in finding the perfect styles, and ensure the store always looks exceptional. We are looking for energetic, fashion-forward individuals who love to connect with people and thrive in a fast-paced retail environment. This is an excellent opportunity to join a global company, gain valuable retail experience, and grow your career.
What We Offer:
- 15% staff discount on all H&M products for you and a friend.
- Flexible part-time scheduling to fit your lifestyle and commitments.
- Access to our global learning platform and clear career development pathways.
- A diverse and inclusive work environment where you can truly be yourself.
If you have a passion for people and a positive attitude, we want to hear from you. Join H&M and let's shape the future of fashion retail together!
Tanggung Jawab
- Deliver exceptional customer service by actively approaching, assisting, and inspiring customers to ensure a world-class shopping experience.
- Maximize sales opportunities by promoting current campaigns, the H&M Loyalty program, and relevant product add-ons.
- Operate the cash register efficiently, handling payments, returns, and exchanges while maintaining accurate cash management procedures.
- Maintain high standards of visual merchandising by ensuring the sales floor is fully stocked, clean, and organized according to H&M's global guidelines.
- Replenish merchandise promptly and support stockroom operations including receiving deliveries and managing inventory levels.
- Support omnichannel operations such as Click & Collect, online returns processing, and assisting customers with digital inquiries.
- Collaborate with team members to ensure a safe, secure, and welcoming environment for all customers and colleagues.
Kualifikasi
- Minimum SPM / O-Level or equivalent qualification.
- Passion for fashion, retail, and a genuine interest in providing excellent customer service.
- Excellent communication skills in English and Bahasa Malaysia (a third language is an advantage).
- Customer-focused attitude with strong interpersonal skills and a positive, energetic mindset.
- Flexible availability to work shifts, including weekends, public holidays, and evening hours according to the business needs of the store.
- Ability to stand, walk, and move around the store for extended periods while performing physical tasks like lifting and carrying boxes.
- Strong team player who thrives in a fast-paced, target-driven retail environment.
- Prior retail or sales experience is a plus but not mandatory—comprehensive on-the-job training will be provided.