Deskripsi Pekerjaan
Are you a vibrant, customer-focused individual with a passion for iconic outdoor lifestyle brands? GMG is seeking a dynamic and enthusiastic Retail Associate to join our Timberland team at the prestigious Imago Shopping Mall in Kota Kinabalu, Sabah. This is an incredible opportunity to be the face of Timberland, connecting customers with quality apparel, footwear, and accessories that embody adventure and authenticity.
As a key member of our retail family, you will play a crucial role in creating an unforgettable shopping experience. You'll not only assist customers in finding their perfect Timberland gear but also contribute to a visually appealing store environment and ensure smooth daily operations. If you thrive in a fast-paced, engaging atmosphere and are eager to grow your career within a supportive and dynamic retail team, we invite you to embark on this exciting journey with us.
GMG is committed to fostering talent and providing opportunities for development. Join us and discover a workplace where your passion for retail, excellent customer service, and dedication to a renowned brand will truly shine. Take the first step towards a rewarding career with Timberland at Imago Sabah!
Tanggung Jawab
- Deliver exceptional customer service, building rapport and ensuring a positive shopping experience for every visitor.
- Actively engage with customers to understand their needs, provide product information, and drive sales to meet individual and store targets.
- Process sales transactions accurately and efficiently using the POS system, handling cash, credit, and other payment methods.
- Assist with receiving, unpacking, and organizing new stock, ensuring merchandise is readily available and properly displayed.
- Maintain impeccable visual merchandising standards, ensuring the store is clean, tidy, and products are presented attractively according to brand guidelines.
- Conduct regular inventory counts and assist in managing stock levels to minimize discrepancies and optimize product availability.
- Stay up-to-date with Timberland product knowledge, promotions, and brand stories to effectively communicate features and benefits to customers.
- Support the store management team in daily operations, including opening and closing procedures, and general store maintenance.
Kualifikasi
- Proven experience in a retail sales or customer service role, preferably within fashion, lifestyle, or sporting goods.
- A genuine passion for the Timberland brand and its products, with an understanding of outdoor and lifestyle apparel.
- Excellent communication and interpersonal skills, with the ability to engage diverse customers effectively.
- Demonstrated ability to work collaboratively in a team-oriented retail environment.
- A proactive, energetic, and positive attitude, with a strong work ethic.
- Ability to work flexible hours, including weekends, public holidays, and peak retail periods.
- Basic computer literacy and familiarity with POS systems are an advantage.
- Candidates with a high school diploma or equivalent are encouraged to apply.