Deskripsi Pekerjaan
Join our dynamic healthcare team as a Remote Patient Scheduling Coordinator and become the backbone of patient care operations. This full-time remote position offers the flexibility to work from Manila while making a tangible impact on healthcare accessibility. You'll be responsible for managing patient appointments with precision, ensuring seamless coordination between healthcare providers and patients to optimize clinical workflows. Ideal candidates thrive in fast-paced environments where attention to detail, empathy, and organizational excellence drive positive patient experiences. Enjoy competitive compensation and the opportunity to contribute to a supportive team dedicated to healthcare efficiency.
Tanggung Jawab
- Manage and optimize patient appointment schedules using healthcare management systems
- Coordinate with medical staff to ensure availability and prevent scheduling conflicts
- Handle patient inquiries regarding appointments, insurance, and pre-visit requirements
- Maintain accurate electronic health records (EHR) and scheduling documentation
- Proactively address scheduling bottlenecks and implement process improvements
- Collaborate with billing departments to verify insurance coverage eligibility
- Ensure HIPAA compliance and maintain strict patient confidentiality standards
Kualifikasi
- High school diploma or equivalent; healthcare certification preferred
- 1+ years of experience in medical scheduling or healthcare administration
- Proficiency in healthcare scheduling software (e.g., Epic, Athenahealth)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of medical terminology and insurance processes
- Reliable remote work setup with high-speed internet