Deskripsi Pekerjaan
Join Tan Tock Seng Hospital as a Patient Service Associate Executive and become an integral part of our award-winning healthcare team. This dynamic role offers the opportunity to multitask seamlessly while supporting our dedicated medical professionals in delivering exceptional patient care. We pride ourselves on fostering a supportive workplace culture with competitive salaries, comprehensive benefits, and career growth opportunities. As the first point of contact for patients, you'll create positive experiences through efficient coordination, compassionate communication, and meticulous attention to detail. Our commitment to employee wellness and professional development ensures you thrive in a fast-paced environment where your contributions directly impact patient satisfaction and operational excellence.
Tanggung Jawab
- Coordinate patient admissions, discharges, and transfers with clinical teams
- Manage appointment scheduling and maintain accurate patient records
- Assist patients with inquiries, resolving concerns promptly and empathetically
- Collaborate with healthcare staff to ensure seamless patient flow through departments
- Perform administrative tasks including data entry, filing, and documentation
- Uphold hospital standards for patient confidentiality and data security
- Support patient education initiatives and distribute informational materials
Kualifikasi
- Diploma in Healthcare Administration, Business, or related field
- Minimum 1-2 years of customer service or administrative experience
- Strong communication and interpersonal skills with ability to multitask
- Proficiency in Microsoft Office Suite and healthcare IT systems
- Ability to work efficiently in a fast-paced healthcare environment
- Basic knowledge of medical terminology and healthcare processes
- Attention to detail with high accuracy in data management