Deskripsi Pekerjaan
Join MCi Career Services as a Patient Service Officer and become the welcoming face of our healthcare team! This full-time administrative role offers competitive compensation (up to $3,300/month) with office hours and performance bonuses. You'll be instrumental in delivering exceptional patient experiences while supporting clinic operations in the West Region. Ideal for customer service professionals seeking stable healthcare administration work, this position combines administrative precision with compassionate patient interaction. Enjoy a structured Monday-Friday schedule with opportunities for professional growth in a dynamic medical environment. MCi Career Services values dedicated team members who prioritize accuracy, empathy, and efficiency.
Tanggung Jawab
- Manage patient check-in/check-out procedures and appointment scheduling
- Handle patient inquiries via phone, email, and in-person with professionalism
- Maintain accurate patient records and clinic databases
- Process billing, insurance claims, and administrative documentation
- Coordinate with healthcare staff to ensure smooth patient flow
- Manage reception area cleanliness and organization
- Resolve patient concerns and escalate issues appropriately
- Support clinic inventory management and supply ordering
Kualifikasi
- Minimum GCE 'O' Level or equivalent qualification
- 1+ years of customer service or healthcare administration experience
- Proficiency in Microsoft Office Suite and clinic management software
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Reliable with consistent full-time availability