Deskripsi Pekerjaan
Join The Keranjang team as a Payment Service Specialist and become an integral part of our retail operations. In this dynamic role, you will be responsible for managing transaction processes across all POS systems and payment stores, ensuring seamless and efficient payment experiences for our customers. Your attention to detail and customer service skills will be essential in maintaining the integrity of our payment operations.
As a Payment Service Specialist, you will play a crucial role in enhancing customer satisfaction by processing transactions accurately and efficiently. Additionally, you will have the opportunity to drive sales through upselling promotional products, contributing to the growth of our business. Your ability to work in a fast-paced environment while maintaining a high level of accuracy will be key to your success in this position.
The Keranjang offers a vibrant work environment where your contributions are valued and your professional growth is supported. If you are passionate about providing excellent customer service and have a keen interest in payment systems, we encourage you to apply for this exciting opportunity.
Tanggung Jawab
- Manage and process transactions through all POS systems and payment stores
- Ensure accuracy and efficiency in all payment operations
- Provide excellent customer service during payment transactions
- Upsell promotional products to enhance customer experience and drive sales
- Maintain security and confidentiality of customer payment information
- Resolve any payment-related issues or discrepancies promptly
- Collaborate with team members to ensure smooth retail operations
Kualifikasi
- Previous experience in payment processing or retail operations preferred
- Strong attention to detail and accuracy in handling transactions
- Excellent customer service and communication skills
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of POS systems and payment processing
- Proven upselling abilities and product knowledge
- High school diploma or equivalent qualification