Deskripsi Pekerjaan
Join Pet Lovers Centre as a Pet Care Consultant at our vibrant IPC Shopping Centre / IOI Mall Damansara location! As Malaysia's leading pet care retailer, we're seeking passionate individuals to become trusted advisors for pet owners. This role combines your love for animals with expert product knowledge to deliver exceptional customer experiences. You'll guide customers through our extensive range of premium pet nutrition, healthcare, and lifestyle products while maintaining a welcoming store environment. This position offers the perfect opportunity to build a rewarding career in the dynamic pet care industry while making a positive impact on the lives of pets and their owners.
Our ideal candidate thrives in customer-facing roles, possesses genuine enthusiasm for animal welfare, and enjoys sharing product knowledge with fellow pet enthusiasts. You'll work alongside a team of like-minded professionals dedicated to providing the highest standards of service and care. With competitive compensation and opportunities for professional growth, this is more than just a job – it's a chance to turn your passion into a fulfilling career.
Tanggung Jawab
- Provide expert product recommendations and personalized pet care solutions to customers
- Deliver exceptional customer service through product knowledge and problem-solving
- Maintain store presentation, organization, and visual merchandising standards
- Execute inventory management tasks including stock replenishment and inventory checks
- Participate in store promotions and achieve sales targets through effective upselling
- Build and maintain strong customer relationships to foster loyalty and repeat business
- Stay updated on industry trends, new products, and pet care best practices
Kualifikasi
- Genuine passion for animals and commitment to pet welfare
- Minimum SPM qualification or equivalent with strong communication skills
- Previous retail or customer service experience preferred
- Ability to work weekends, public holidays, and retail hours
- Basic computer literacy for POS systems and inventory management
- Physical ability to handle pet products and maintain store cleanliness
- Team player with positive attitude and willingness to learn