Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make a meaningful impact in the healthcare sector? Integrated Health Plans is seeking a dedicated Policy Administration Assistant to join our dynamic team in Bayan Lepas, Penang.
In this pivotal role, you will be responsible for ensuring that critical system setups and policy renewals are executed flawlessly. By adhering to strict timelines, you will play a key part in maintaining uninterrupted service deliverables for our valued clients. We are looking for an individual who thrives in a fast-paced environment and possesses a strong commitment to accuracy and efficiency.
As a member of our administration team, you will bridge the gap between our operational systems and client needs, ensuring a seamless experience for all policyholders.
Tanggung Jawab
- Manage and process policy renewals and system setups in strict accordance with client agreements.
- Monitor project timelines closely to ensure all deliverables are completed before deadlines.
- Liaise effectively with internal departments and external clients to resolve administrative queries.
- Maintain accurate and up-to-date records of policy statuses and system configurations.
- Identify potential risks regarding service disruptions and propose timely, effective solutions.
- Assist in the preparation of renewal reports and necessary documentation.
- Ensure all administrative processes comply with company policies and regulatory standards.
Kualifikasi
- Diploma or Bachelor’s degree in Business Administration, Insurance, or a related field.
- Minimum 1-2 years of experience in policy administration, insurance, or administrative support.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and relevant administration software.
- Strong attention to detail with the ability to detect errors in data entry immediately.
- Excellent verbal and written communication skills in English.
- Ability to work independently as well as part of a collaborative team.
- Basic understanding of health insurance policies and procedures is a distinct advantage.