Deskripsi Pekerjaan
Are you looking to build a rewarding career in the financial services sector? ACOM CONSUMER FINANCE CORPORATION is seeking a detail-oriented and proactive Policy and Process Staff to join our growing team in Ortigas, Metro Manila. In this crucial role, you will support our Policy and Process Management Team in maintaining high compliance standards, developing robust internal policies, and managing operational risks to help us empower Filipinos in achieving their financial goals.
At ACOM, we value innovation, integrity, and continuous improvement. As a Policy and Process Staff, you will collaborate closely with various business units to audit, refine, and document critical business processes. This is an excellent opportunity for an analytical thinker passionate about risk management, corporate governance, and operational excellence who wants to make a tangible impact on our organizational efficiency and customer experience.
Tanggung Jawab
- Assist in drafting, reviewing, and updating company policies, standard operating procedures (SOPs), and workflow processes.
- Collaborate with cross-functional departments to identify operational gaps and recommend realistic process improvement initiatives.
- Conduct regular reviews and assessments of existing processes to ensure strict alignment with regulatory compliance and corporate risk management frameworks.
- Maintain and organize the central digital repository of all official policy documents, guidelines, and manuals.
- Support the management team in preparing comprehensive reports, operational analyses, and presentations related to process efficiency.
- Assist in communicating policy updates and conducting training sessions for employees to ensure seamless organizational implementation.
Kualifikasi
- Bachelor’s degree in Business Administration, Legal Management, Finance, Operations Management, or a related field.
- At least 1 to 2 years of experience in policy writing, process documentation, compliance, or risk management, preferably within the banking, lending, or financial services industry.
- Strong analytical, critical thinking, and problem-solving skills with a keen eye for details.
- Excellent written and verbal communication skills, with the ability to translate complex procedures into clear, user-friendly guidelines.
- Proficient in MS Office Suite (Word, Excel, PowerPoint) and process mapping software (e.g., MS Visio or similar tools).
- Ability to work independently and collaboratively in a fast-paced corporate environment.