Deskripsi Pekerjaan
Are you a detail-oriented professional looking to kickstart your career in the tech industry? Staffinc Group is seeking a motivated Product Operation Staff to join our dynamic team in Jakarta Barat. In this role, you will play a crucial part in ensuring the seamless execution of our daily product operations, directly contributing to the quality and efficiency of our digital applications.
As a Product Operation Staff, you will act as a bridge between technical development and end-user satisfaction. You will be responsible for monitoring operational workflows, identifying bottlenecks, and providing data-driven support to our internal teams. We are looking for someone who is tech-savvy, eager to learn, and capable of working in a fast-paced environment where precision and reliability are key.
If you are passionate about technology, possess strong analytical skills, and thrive in a collaborative team setting, we invite you to apply and grow your career with a forward-thinking organization.
Tanggung Jawab
- Monitor and support daily product operational activities related to application performance.
- Assist in the execution of product features and system updates as directed by the management team.
- Perform regular quality checks to ensure smooth user experience and application functionality.
- Document operational issues and report findings to the technical team for timely resolution.
- Collaborate with cross-functional departments to streamline workflow processes and improve operational efficiency.
- Maintain internal documentation and logs regarding daily operational tasks.
- Support user-related queries or feedback analysis to assist in product improvement cycles.
Kualifikasi
- Minimum Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Fresh graduates are encouraged to apply, though previous experience in product operations is a plus.
- Strong analytical mindset with a high level of attention to detail.
- Proficient in using Microsoft Office Suite or Google Workspace.
- Basic understanding of digital application workflows and technical terminology.
- Excellent communication skills in both Indonesian and English.
- Ability to work independently and manage time effectively to meet deadlines.
- Strong problem-solving attitude and willingness to learn new software tools.