Deskripsi Pekerjaan
Are you a warm, organized, and detail-oriented professional with a passion for high-end wellness? BOC Luxury and Wellness Inc. is looking for an exceptional Receptionist to become the face of our premier establishment in Imus City. In this role, you will be the first point of contact for our valued clients, ensuring that every visit begins with a seamless, welcoming, and luxurious experience.
We are seeking a candidate who thrives in a professional environment and understands that exceptional service is the cornerstone of the wellness industry. If you are eager to contribute to a team dedicated to self-care, relaxation, and client satisfaction, we invite you to grow your career with us. You will handle administrative duties, coordinate appointments, and assist in maintaining the tranquil atmosphere that our brand is known for.
Tanggung Jawab
- Warmly greet and assist all clients upon arrival, providing a personalized and professional welcome.
- Manage a multi-line phone system and respond to email inquiries with efficiency and courtesy.
- Coordinate appointment scheduling and client check-in/check-out processes using our booking system.
- Maintain a pristine, organized, and inviting front-desk and waiting area environment.
- Process payments accurately and handle daily cash drawer reconciliations.
- Assist the management team with general administrative tasks and office support as needed.
- Ensure client information is updated accurately in the database while maintaining strict confidentiality.
Kualifikasi
- High School Diploma or equivalent; a degree in Hospitality, Administration, or a related field is a plus.
- Proven experience as a Receptionist, Front Desk Agent, or in a similar customer-facing role.
- Exceptional verbal and written communication skills in English and Filipino.
- Strong computer literacy, including proficiency in Microsoft Office Suite and basic scheduling software.
- A friendly, professional demeanor with a strong commitment to delivering luxury-standard customer service.
- Ability to multitask and remain calm while managing high-traffic front-desk operations.
- Strong problem-solving skills and a high level of attention to detail.