Deskripsi Pekerjaan
Join our dynamic healthcare team as a Provider Administrative Support Specialist and become the backbone of operational excellence. In this pivotal role, you'll ensure seamless healthcare delivery by meticulously monitoring incoming communications, analyzing performance metrics to identify optimization opportunities, and providing critical administrative support to both providers and support teams. Your expertise will streamline workflows, enhance service quality, and maintain compliance with healthcare protocols. This position offers a unique opportunity to contribute directly to patient care outcomes through efficient administrative coordination. If you thrive in a fast-paced environment where attention to detail directly impacts healthcare service delivery, we invite you to apply your skills to make a meaningful difference in our Manila-based operations.
Tanggung Jawab
- Monitor and triage incoming communications to ensure timely provider response
- Analyze performance metrics to identify operational improvement opportunities
- Provide comprehensive administrative support including scheduling and documentation
- Coordinate between providers and support teams to resolve operational issues
- Maintain accurate records of administrative activities and performance data
- Assist in developing streamlined administrative workflows
- Support compliance documentation and reporting requirements
Kualifikasi
- Bachelor's degree in Healthcare Administration, Business, or related field
- Minimum 2 years administrative experience in healthcare setting
- Proficiency in office software (MS Office Suite, healthcare IT systems)
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to work independently in a fast-paced environment
- Knowledge of healthcare compliance standards preferred