Deskripsi Pekerjaan
Are you a dynamic leader with a passion for the fast-paced world of Quick Service Restaurants (QSR)? We are seeking an experienced and strategic QSR General Manager to oversee operations and drive commercial success for our high-performing outlets in Jakarta Raya.
As the General Manager, you will be the driving force behind operational excellence, financial profitability, and team development. You will spearhead strategic initiatives to optimize efficiency, maintain world-class food safety and hygiene standards, and deliver an unparalleled dining experience to our customers. This role demands a hands-on leader who can seamlessly balance administrative responsibilities with on-the-floor coaching and mentoring.
You will collaborate closely with regional stakeholders to implement localized marketing campaigns, manage supplier relations, and drive sustainable growth. If you possess strong business acumen, stellar communication skills, and a proven track record of scaling operations within the F&B industry, we invite you to apply and take our brand to new heights in the Jakarta market.
Tanggung Jawab
- Formulate and execute strategic plans to drive sales growth, cost optimization, and overall profitability across outlets.
- Manage full P&L responsibility, including budgeting, forecasting, and inventory control.
- Recruit, train, mentor, and evaluate store managers and front-line staff to build a high-performing culture.
- Ensure 100% compliance with local health, safety, food hygiene, and licensing regulations.
- Monitor and analyze daily, weekly, and monthly operational reports to identify areas for improvement.
- Optimize supply chain, reduce waste, and manage vendor partnerships effectively.
- Enhance guest satisfaction levels by maintaining strict quality control and resolving issues promptly.
Kualifikasi
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-8 years of experience in F&B management, with at least 3 years in a QSR General Manager or multi-unit leadership role.
- Proven expertise in managing multi-million IDR budgets and P&L statements.
- Strong understanding of QSR industry trends, local supply chains, and food safety standards (HACCP/BPOM).
- Exceptional leadership, conflict resolution, and decision-making capabilities.
- Fluency in Bahasa Indonesia and strong business-level proficiency in English.
- Willingness to work flexible shifts, including weekends, evenings, and public holidays as required.