Deskripsi Pekerjaan
Join TikTok Shop's GTL Logistics team as a Quality Assurance Associate and play a pivotal role in maintaining operational excellence across our supply chain. This position offers the opportunity to implement and enhance quality standards that directly impact customer satisfaction and business efficiency. You'll work in a dynamic environment where your analytical skills and attention to detail will drive continuous improvement processes.
In this role, you'll collaborate with cross-functional teams to identify quality gaps, implement corrective actions, and ensure compliance with industry best practices. The position provides exposure to cutting-edge logistics operations while allowing you to develop expertise in quality management systems. TikTok Shop offers a collaborative culture where your contributions will directly shape our service delivery standards.
We're seeking proactive professionals who thrive in fast-paced environments and are passionate about maintaining the highest quality benchmarks. If you're ready to make a tangible impact in e-commerce logistics while advancing your career in quality assurance, we encourage you to apply.
Tanggung Jawab
- Monitor and maintain operational quality standards across logistics processes
- Conduct regular quality audits and inspections of inventory handling procedures
- Investigate and resolve quality discrepancies in supply chain operations
- Implement corrective action plans for non-conformance issues
- Develop and maintain quality documentation and reporting systems
- Collaborate with cross-functional teams to enhance quality control protocols
- Analyze quality metrics to identify trends and improvement opportunities
- Train staff on quality standards and compliance requirements
Kualifikasi
- Bachelor's degree in Logistics, Supply Chain, Engineering, or related field
- Minimum 2 years of experience in quality assurance or logistics operations
- Strong analytical skills with attention to detail
- Familiarity with quality management systems (QMS) and ISO standards
- Proficiency in quality control tools and software
- Excellent problem-solving and communication abilities
- Ability to work independently and collaboratively in team environments
- Fluency in Bahasa Indonesia and English