Deskripsi Pekerjaan
Join the vibrant team at Luna Beach Club Bali as our Receptionist and become the first point of contact for our esteemed guests. This pivotal role requires exceptional interpersonal skills and a passion for hospitality excellence. You will manage guest check-ins/check-outs, coordinate reservation systems, handle inquiries via phone and email, and ensure seamless front-of-house operations. The ideal candidate will thrive in a fast-paced beachside environment, maintaining professionalism while delivering personalized service. Experience Bali's premier coastal destination while contributing to our reputation for outstanding guest experiences. We offer competitive compensation, professional development opportunities, and a dynamic workplace in one of Indonesia's most sought-after locations.
Tanggung Jawab
- Manage guest check-in/check-out procedures efficiently
- Coordinate and maintain reservation systems
- Handle incoming calls and communications professionally
- Assist with guest inquiries and requests
- Support front-of-house operations and team coordination
- Maintain accurate guest records and documentation
- Collaborate with housekeeping and management teams
Kualifikasi
- Minimum 1 year experience in hospitality/reception roles
- Exceptional verbal and written communication skills
- Proficiency in reservation systems (e.g., Opera, Property Management Systems)
- Strong organizational and multitasking abilities
- Fluency in English and Bahasa Indonesia
- Professional appearance and customer service mindset
- Ability to work flexible hours including weekends
- Knowledge of Bali tourism landscape preferred