Deskripsi Pekerjaan
Join our dynamic aesthetic team as a Receptionist where your passion for client care meets professional growth opportunities. As the first point of contact, you'll shape our clients' experience while supporting a cutting-edge beauty environment. We offer competitive compensation and a collaborative culture where your contributions directly impact our success. Ideal for individuals seeking long-term career development in the thriving aesthetic industry.
Our Kuala Lumpur clinic values professionalism, attention to detail, and exceptional customer service. You'll work alongside skilled practitioners in a fast-paced setting, gaining exposure to premium beauty treatments while mastering administrative excellence. We provide comprehensive training and a supportive atmosphere for career advancement.
Tanggung Jawab
- Manage front desk operations and client greeting procedures
- Coordinate appointment scheduling and calendar management
- Handle client inquiries via phone, email, and in-person channels
- Maintain organized client records and confidential documentation
- Process payments and manage billing transactions accurately
- Coordinate with aesthetic team for seamless service delivery
- Ensure reception area cleanliness and professional presentation
- Support marketing initiatives through client engagement
Kualifikasi
- Minimum SPM or equivalent qualification
- Proficiency in Microsoft Office Suite and scheduling software
- Minimum 1 year customer service or reception experience
- Excellent verbal and written communication skills in English and Bahasa Malaysia
- Strong organizational and multitasking abilities
- Punctual with professional demeanor and presentation
- Basic knowledge of aesthetic industry preferred
- Ability to work flexible hours including weekends