Deskripsi Pekerjaan
Join PT Fondue Recovery Center as a Receptionist and become the vital first point of contact for our clients. In this dynamic role, you'll manage daily communications including calls and messages, coordinate client bookings and class schedule adjustments, and handle payment processing with precision. You'll represent our brand through exceptional customer service while maintaining a professional and welcoming environment. This position requires someone with exceptional organizational skills and the ability to multitask effectively in a fast-paced recovery center setting. We offer a supportive team culture where your contributions directly impact client satisfaction and operational efficiency.
As the face of our organization, you'll play a crucial role in creating positive first impressions. The ideal candidate will thrive in administrative roles and possess strong interpersonal skills to address client inquiries professionally. You'll work closely with our team to ensure seamless operations while maintaining accurate records of client interactions and transactions. This contract position offers competitive compensation and the opportunity to develop valuable administrative expertise in the healthcare recovery sector.
Tanggung Jawab
- Answer incoming calls and messages promptly with professional etiquette
- Manage client bookings and schedule modifications for recovery programs
- Process payments accurately using our digital payment systems
- Maintain organized client records and appointment schedules
- Coordinate with team members to ensure smooth daily operations
- Handle administrative tasks including filing and data entry
- Provide first-level support for client inquiries and concerns
Kualifikasi
- High school diploma or equivalent qualification required
- Minimum 1 year experience in administrative or reception roles
- Proficient in Microsoft Office Suite and scheduling software
- Strong verbal and written communication skills in English and Bahasa Indonesia
- Excellent organizational abilities with attention to detail
- Customer-focused mindset with problem-solving aptitude
- Ability to multitask and prioritize in fast-paced environments