Deskripsi Pekerjaan
Join Bali Super Host as the welcoming face of our operations in the heart of Ubud! As our Receptionist, you'll be the first point of contact for guests and visitors, setting the tone for exceptional hospitality experiences. This pivotal role demands professionalism, cultural sensitivity, and a passion for delivering outstanding service in Bali's vibrant tourism landscape. You'll manage front desk operations, coordinate communications, and ensure seamless administrative workflows while embodying the warmth and efficiency that defines Bali Super Host's brand. In this full-time position, you'll contribute to our mission of creating memorable stays by anticipating guest needs, resolving inquiries promptly, and maintaining an organized, welcoming environment. Perfect for detail-oriented individuals who thrive in dynamic settings, this role offers a unique opportunity to immerse yourself in Bali's hospitality industry while supporting our team's success.
Tanggung Jawab
- Manage front desk operations including guest check-in/check-out processes
- Handle incoming calls, emails, and inquiries with professionalism and efficiency
- Coordinate office communications and maintain accurate visitor logs
- Support administrative tasks including filing, data entry, and document management
- Assist with appointment scheduling and calendar management
- Prepare correspondence and maintain office supplies inventory
- Collaborate with team members to ensure seamless service delivery
- Represent company values through positive guest interactions
Kualifikasi
- Minimum 1 year experience in front desk or receptionist role
- Excellent communication and interpersonal skills in English and Bahasa Indonesia
- Proficiency in Microsoft Office Suite and basic office equipment
- Strong organizational abilities with attention to detail
- Ability to multitask and prioritize in fast-paced environments
- Knowledge of Ubud area and local attractions preferred
- Professional demeanor with problem-solving aptitude
- Flexibility to work varied shifts including weekends