Deskripsi Pekerjaan
Join Candice Pilates as our Receptionist and become the friendly face of our wellness community! We're seeking a dynamic, adaptable individual who thrives in fast-paced environments and possesses a passion for continuous learning. This full-time role offers competitive compensation plus performance-based commission bonuses, creating an exceptional opportunity for motivated professionals to grow their income while contributing to our clients' fitness journeys.
As the first point of contact for our clients, you'll be instrumental in delivering exceptional customer experiences and supporting studio operations. The ideal candidate will demonstrate strong interpersonal skills, administrative proficiency, and a proactive approach to problem-solving. If you're ready to build a rewarding career in the fitness industry while enjoying a supportive team environment, we encourage you to apply today.
Tanggung Jawab
- Manage front desk operations including client check-in/out, phone management, and appointment scheduling
- Provide exceptional customer service and respond to client inquiries about studio services
- Process payments, maintain cash handling procedures, and manage administrative records
- Support sales initiatives through membership promotion and product recommendations
- Coordinate with fitness instructors to ensure smooth class transitions and client communications
- Maintain cleanliness and organization of reception and common areas
- Assist with marketing activities and community engagement events
- Contribute to continuous improvement of client experience workflows
Kualifikasi
- High school diploma or equivalent; additional education in hospitality or administration preferred
- Proven experience in customer service or receptionist roles
- Strong communication skills with ability to build rapport with diverse clients
- Proficiency in basic administrative software and scheduling tools
- Ability to multitask efficiently in a fast-paced environment
- Adaptability and willingness to learn new systems and procedures
- Positive attitude and problem-solving mindset
- Basic understanding of fitness/wellness industry concepts