Deskripsi Pekerjaan
Join Phoebus Apollo Management Corporation as a Receptionist and become the welcoming face of our dynamic team in Bonifacio Global City. This pivotal role requires a customer-focused professional to manage all front desk operations while delivering exceptional service experiences. You'll handle incoming communications, coordinate client appointments, process payments accurately, and maintain meticulous client relationship records. The position demands proactive problem-solving skills and the ability to thrive in a fast-paced environment while preparing comprehensive daily operational reports. Ideal candidates will demonstrate polished communication abilities and a commitment to maintaining a professional, organized reception area that reflects our company's high standards.
Tanggung Jawab
- Manage front desk operations including call handling, visitor greeting, and mail distribution
- Coordinate client bookings, appointments, and payment processing with precision
- Maintain accurate client databases and relationship management records
- Prepare and submit daily operational reports for management review
- Collaborate with department heads to ensure seamless service delivery
- Uphold office security protocols and manage visitor access systems
- Assist with administrative tasks including document preparation and supply management
Kualifikasi
- High school diploma or equivalent; college degree preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in MS Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask effectively in high-pressure situations
- Professional appearance and courteous demeanor
- Knowledge of basic accounting principles for payment processing