Deskripsi Pekerjaan
Are you a professional, welcoming individual with a passion for providing top-tier customer service? LEAD NOW Sdn Bhd is looking for a dedicated Receptionist to be the face of our office in the vibrant heart of Kuala Lumpur. In this role, you will be the first point of contact for our clients, partners, and employees, playing a crucial part in maintaining our company's professional image and ensuring smooth daily operations.
We are seeking a candidate who excels in communication and possesses a natural ability to multitask in a fast-paced environment. As a Receptionist at LEAD NOW, you won't just be answering phones; you will be an integral part of our administrative backbone, supporting various departments and contributing to a positive workplace culture. We value proactive thinkers who can manage the front desk with grace and efficiency while handling administrative duties with precision.
Joining LEAD NOW means becoming part of a forward-thinking organization that values professional growth and teamwork. If you are organized, tech-savvy, and enjoy interacting with people from all walks of life, we encourage you to apply for this exciting opportunity in Kuala Lumpur. We offer a competitive salary package, a central work location, and a supportive environment where your contributions are truly recognized.
Tanggung Jawab
- Greet and welcome visitors and clients with a warm, professional demeanor upon their arrival.
- Manage a high-volume multi-line telephone system, screening and directing calls to the appropriate personnel.
- Handle incoming and outgoing mail, express deliveries, and courier services efficiently.
- Monitor and maintain the cleanliness and organization of the reception area and meeting rooms.
- Coordinate and manage bookings for conference rooms and shared office spaces.
- Perform general administrative tasks including data entry, scanning, filing, and document preparation.
- Assist the HR and Finance departments with basic clerical duties and office supplies procurement.
- Provide accurate information to callers and visitors regarding company services and office locations.
Kualifikasi
- Minimum of SPM, STPM, or a Diploma in Business Administration, Hospitality, or a related field.
- At least 1-2 years of experience in a front desk, receptionist, or customer service role.
- Strong proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
- Excellent command of spoken and written English and Bahasa Malaysia; Mandarin is an added advantage.
- Exceptional interpersonal and communication skills with a service-oriented mindset.
- Ability to work independently with minimal supervision and handle stressful situations calmly.
- High level of integrity, punctuality, and professional grooming standards.
- Strong organizational skills with the ability to prioritize multiple tasks simultaneously.