Deskripsi Pekerjaan
Are you a friendly and organized professional looking to make a difference in a patient's healthcare journey? We are seeking a dedicated Receptionist to join our growing team in Kepong, Kuala Lumpur. In this pivotal role, you will be the first point of contact for our patients, ensuring they feel welcomed and supported from the moment they arrive. Your ability to manage administrative tasks efficiently while maintaining a warm demeanor is essential to providing an exceptional patient experience. We offer a collaborative environment where your contributions are valued, along with a competitive salary package. If you are passionate about healthcare and possess strong organizational skills, we encourage you to apply today to be part of our dynamic team.
Tanggung Jawab
- Greet patients warmly and professionally upon arrival, managing the front desk operations.
- Answer incoming phone calls and patient inquiries, directing them to the appropriate medical staff.
- Schedule and confirm patient appointments using the clinic management system.
- Handle patient registration and update medical records with accuracy and confidentiality.
- Manage incoming and outgoing mail, faxes, and deliveries.
- Maintain a clean and welcoming reception area to ensure a positive first impression.
- Assist in inventory management of clinic supplies and office equipment.
Kualifikasi
- Minimum SPM/STPM or Diploma qualification is preferred.
- Previous experience in a healthcare or medical receptionist role is highly advantageous.
- Strong interpersonal and communication skills in English and Bahasa Malaysia.
- Proficiency in using computer systems, specifically Microsoft Office and clinic software.
- Exceptional organizational skills with the ability to multitask in a fast-paced environment.
- High level of professionalism and discretion when handling patient information.
- Ability to work full-time hours, including weekends or shifts if required.