Deskripsi Pekerjaan
Are you an organized professional looking for a meaningful role in the healthcare sector? Our boutique Traditional Chinese Medicine (TCM) clinic in Tiong Bahru is seeking a dedicated Part-Time Receptionist to join our growing team. We pride ourselves on providing holistic healing in a serene environment, and our front-of-house team plays a crucial role in ensuring our clients feel welcomed and cared for from the moment they arrive. As a Receptionist, you will be the face of our clinic, managing daily operations with precision and grace.
Why Join Us? We offer a supportive work environment where you can utilize your administrative skills in a niche and rewarding industry. We are looking for someone who is detail-oriented, possesses excellent communication skills, and can thrive in a calm, professional setting.
Tanggung Jawab
- Manage the front desk operations, including greeting clients warmly and professionally upon arrival.
- Schedule and confirm patient appointments via phone and in-person, ensuring accurate records.
- Handle incoming calls, answer inquiries, and redirect messages to the appropriate TCM practitioners.
- Maintain the cleanliness and organization of the reception area and waiting lounge to ensure a serene atmosphere.
- Assist in patient registration, data entry, and updating medical records securely.
- Process payments and handle cash handling with strict attention to accuracy.
- Coordinate with the medical team to ensure a smooth flow of operations during peak hours.
Kualifikasi
- Minimum 1 year of experience in a receptionist or administrative role, preferably within the healthcare or medical industry.
- Excellent interpersonal and communication skills, with the ability to speak both English and Mandarin fluently.
- Strong organizational skills and the ability to multitask efficiently in a busy environment.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and clinic management software.
- Detail-oriented with a high level of discretion when handling sensitive client information.
- Available to work flexible part-time hours as required.