Deskripsi Pekerjaan
Join Renaissance Clinic, a pioneering international medical brand revolutionizing healthcare tourism in Bali. We're seeking a dynamic Receptionist & Administrator to become the welcoming face of our state-of-the-art hair transplant facility in Jimbaran. This role offers a unique opportunity to contribute to Bali's growing medical tourism industry while working in a multicultural environment dedicated to patient excellence.
As our first point of contact, you'll manage front desk operations, coordinate patient journeys, and ensure seamless clinic workflows. The ideal candidate will thrive in a fast-paced medical setting, balancing administrative precision with compassionate patient care. At Renaissance Clinic, we invest in our team's growth and offer a supportive atmosphere where your skills can flourish in the heart of Bali's healthcare innovation.
Tanggung Jawab
- Manage front desk operations including patient check-in, appointment scheduling, and call handling
- Maintain accurate patient records and clinic databases using medical software systems
- Coordinate with medical teams to ensure efficient patient flow and clinic operations
- Handle administrative tasks including correspondence, filing, and inventory management
- Provide multilingual support (English/Bahasa Indonesia) to international and local patients
- Assist with clinic marketing initiatives and patient satisfaction surveys
- Manage office supplies and ensure reception area presentation meets clinic standards
Kualifikasi
- High school diploma with minimum 1 year administrative or medical reception experience
- Proficiency in Microsoft Office Suite and basic medical software (EMR systems)
- Fluent in English and Bahasa Indonesia with excellent communication skills
- Strong organizational abilities and attention to detail in patient documentation
- Professional appearance and demeanor suitable for medical environment
- Ability to multitask efficiently in high-pressure situations
- Willingness to work flexible hours including weekends if required
- Knowledge of medical tourism industry is a significant advantage