Deskripsi Pekerjaan
Are you a people person with a passion for the beauty industry? Browmakers is seeking a friendly and organized Receptionist to join our dynamic team at our SM Megamall branch. We are looking for individuals who are eager to learn and grow, as no prior experience is required. If you have excellent communication skills and a warm demeanor, we want to meet you!
In this role, you will be the first point of contact for our clients, ensuring they have a welcoming and pleasant experience from the moment they arrive. This is a fantastic opportunity to work in a fast-paced environment within one of the country's premier shopping destinations, serving a diverse clientele. We provide comprehensive training to help you succeed in your new role.
Tanggung Jawab
- Warmly greet and welcome clients upon arrival at the Brow Lounge, ensuring a premium first impression.
- Manage incoming calls and direct them to the appropriate staff members or take accurate messages.
- Schedule client appointments and manage the reception desk calendar efficiently.
- Process payments and handle cash register transactions accurately and securely.
- Assist in maintaining the cleanliness and organization of the reception area and salon waiting lounge.
- Provide general information about services and products to potential clients.
- Collaborate with the service team to ensure a seamless client experience during their visit.
Kualifikasi
- High school diploma or equivalent certification is preferred.
- No prior experience required – we value attitude and willingness to learn over experience.
- Excellent verbal communication and interpersonal skills.
- Polite, professional, and customer-oriented attitude.
- Ability to multi-task and remain calm in a busy, high-traffic environment.
- Basic computer literacy and familiarity with scheduling software is a plus.
- Willingness to undergo on-the-job training.