Deskripsi Pekerjaan
Onehealth Clinic & Surgery is seeking a dedicated and detail-oriented Receptionist, Clinic Assistant, and Clinic Manager to join our growing team. In this pivotal role, you will serve as the first point of contact for our patients, ensuring a welcoming and efficient environment. You will manage the front desk operations, handle patient inquiries, schedule appointments, and assist in the smooth running of our clinical procedures. We are looking for someone who possesses excellent communication skills, a genuine passion for healthcare, and the ability to multitask effectively in a fast-paced setting. If you thrive in a customer-focused environment and want to contribute to the well-being of our community, we encourage you to apply.
Tanggung Jawab
- Manage front desk operations and greet patients warmly to ensure a welcoming first impression.
- Schedule patient appointments and manage the clinic calendar efficiently to minimize wait times.
- Handle patient registration, collect necessary medical information, and maintain accurate digital and physical records.
- Assist with basic administrative tasks, including filing, data entry, and preparing medical reports.
- Coordinate with medical staff to ensure smooth patient flow and optimal clinic operations.
- Handle incoming phone calls and emails, directing them to the appropriate departments or staff members.
- Process payments and handle insurance claims as required.
Kualifikasi
- Minimum SPM or Diploma in any field; relevant certification in healthcare administration is a plus.
- Previous experience in a medical or clinic reception role is highly preferred.
- Strong computer literacy and familiarity with practice management software (e.g., DrChrono, ClinicOS).
- Excellent interpersonal and communication skills with a focus on customer service.
- Ability to work well under pressure and multitask in a dynamic healthcare environment.
- Professional demeanor, reliability, and a genuine passion for patient care.