Deskripsi Pekerjaan
Join Caferoo's vibrant team as a Receptionist for Club Hype! Be the welcoming face of our dynamic entertainment venue, where exceptional guest experiences are paramount. This role combines hospitality excellence with operational precision, requiring a polished professional who thrives in high-energy social environments. You'll manage front desk operations, coordinate VIP services, and ensure seamless communication between staff and patrons. Ideal candidates will demonstrate grace under pressure while maintaining Caferoo's reputation for premium service. If you're passionate about creating memorable first impressions and possess strong organizational skills, this full-time position offers exciting growth opportunities in Metro Manila's entertainment industry.
Tanggung Jawab
- Manage front desk operations including guest check-in/check-out and membership verification
- Handle incoming calls, messages, and inquiries with professionalism and efficiency
- Coordinate VIP services, reservations, and special event logistics
- Maintain accurate visitor logs and administrative documentation
- Collaborate with security and floor teams for venue access management
- Assist with venue preparation and post-event cleanup procedures
- Uphold brand standards through consistent service excellence
Kualifikasi
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year experience in customer service or front desk roles
- Exceptional communication and interpersonal skills
- Proficiency in MS Office and reservation management systems
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexible schedule availability including nights, weekends, and holidays
- Knowledge of basic first aid and emergency procedures is advantageous