Deskripsi Pekerjaan
Join Aditya Medical Centre, a premium healthcare facility established in 2008, located in a strategic area of South Jakarta. We are seeking a dedicated Receptionist cum Cashier to be the first point of contact for our valued patients. This dual role requires exceptional customer service skills, attention to detail, and the ability to manage administrative and financial tasks efficiently.
As a Receptionist cum Cashier, you will play a crucial role in creating a positive first impression for our patients while ensuring smooth operations at the front desk. Our premium medical center offers a professional environment where you can grow your career while providing essential services to our community.
We offer competitive compensation, opportunities for professional development, and a supportive work environment. If you are passionate about healthcare customer service and have the skills to excel in both reception and cashiering roles, we encourage you to apply.
Tanggung Jawab
- Welcoming and greeting patients in a friendly and professional manner
- Managing patient registration and appointment scheduling
- Handling cash transactions accurately and efficiently
- Managing patient records and maintaining confidentiality
- Answering phone calls and directing inquiries to appropriate departments
- Processing insurance claims and verifying patient coverage
- Managing the waiting area and ensuring patient comfort
- Assisting with basic administrative tasks as needed
Kualifikasi
- High school diploma or equivalent; additional certification in healthcare administration is a plus
- Previous experience in reception, customer service, or cashier roles
- Excellent communication and interpersonal skills in both Indonesian and English
- Proficiency in basic computer applications and medical software
- Strong attention to detail and accuracy in handling financial transactions
- Ability to multitask and work efficiently in a fast-paced environment
- Professional appearance and demeanor
- Knowledge of medical terminology is preferred