Deskripsi Pekerjaan
Are you a dynamic individual with a passion for customer service? E-Risen is seeking a talented Receptionist Cum Promoter to join our team in Petaling Jaya. As the face of our showroom, you will play a crucial role in creating a welcoming environment for our clients while actively driving sales of our high-quality electrical appliances. We are looking for someone who excels in communication, possesses a friendly demeanor, and has a keen interest in retail operations.
In this dual-role position, you will manage the front desk operations efficiently while engaging customers to showcase our product range. We value professionalism, reliability, and the ability to represent our brand positively. If you are ready to advance your career in a fast-paced retail setting, we encourage you to apply.
Tanggung Jawab
- Act as the first point of contact for all visitors and customers, ensuring a warm and professional welcome.
- Answer and direct phone calls, manage incoming emails, and respond to customer inquiries promptly.
- Assist customers in selecting the right electrical appliances by providing product information and recommendations.
- Drive sales by promoting in-store offers, promotions, and new arrivals to potential buyers.
- Maintain the showroom’s cleanliness and organization to ensure a pleasant shopping experience.
- Handle customer complaints or feedback with patience and professionalism, escalating issues when necessary.
- Perform cashier duties and process transactions accurately using the Point of Sale (POS) system.
Kualifikasi
- Minimum SPM/SPMV qualification or equivalent.
- Previous experience in retail sales, customer service, or receptionist roles is preferred.
- Excellent verbal and written communication skills in English and Malay.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Basic computer literacy, including proficiency in MS Office applications.
- Ability to work flexible hours, including weekends and public holidays.
- Prior knowledge of electrical appliances or home appliances is a plus.