Deskripsi Pekerjaan
Join our Traditional Chinese Medicine (TCM) wellness clinic in the prestigious Orchard district and become an integral part of our holistic health team. We are seeking a dedicated and compassionate individual to serve as our Receptionist & Wellness Consultant, providing exceptional customer service while supporting our clients on their wellness journey.
As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional environment. Your responsibilities will include greeting visitors, managing appointments, providing information about our TCM services, and assisting with administrative tasks. This is an excellent opportunity for someone passionate about holistic health and wellness to grow their career in the traditional medicine field.
Our clinic offers a supportive work environment with opportunities for professional development. If you have a warm personality, excellent communication skills, and an interest in Traditional Chinese Medicine, we would love to hear from you. Join us in promoting health and wellness through ancient wisdom and modern practices.
Tanggung Jawab
- Manage front desk operations including greeting clients, answering phone calls, and handling inquiries
- Schedule and coordinate client appointments efficiently
- Provide information about TCM services, treatments, and products
- Assist clients with registration, payment processing, and insurance documentation
- Maintain accurate client records and manage clinic databases
- Support the clinic team with administrative tasks and inventory management
- Uphold a clean, organized, and welcoming clinic environment
- Act as a wellness consultant, providing basic guidance on TCM principles and practices
Kualifikasi
- High school diploma or equivalent; additional certification in healthcare or TCM is a plus
- Previous experience in reception, customer service, or healthcare administration
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in office software and appointment scheduling systems
- Knowledge of Traditional Chinese Medicine principles and practices is desirable
- Professional demeanor with a warm, approachable personality
- Ability to work independently and as part of a team in a fast-paced environment