Deskripsi Pekerjaan
PT Mitra Solusi Lelang is seeking a dedicated and professional Remedial Officer to lead our accounts receivable recovery efforts. In this role, you will be responsible for managing overdue payments (A/R Overdue 1-60 Days) with a focus on accuracy and timeliness. You will serve as the primary point of contact for customers with outstanding balances, ensuring that financial obligations are met while maintaining a professional relationship. We are looking for an individual who can effectively navigate challenging situations to recover debts and contribute to the company's financial stability.
This is a fantastic opportunity to join a reputable organization where your skills in negotiation and process management will directly impact business success. You will work in a supportive environment that values transparency and results.
Tanggung Jawab
- Manage and oversee the entire process of collecting A/R Overdue 1-60 Days.
- Execute outbound collection activities via phone, email, and other communication channels.
- Negotiate feasible payment settlements and restructuring plans with customers.
- Update and maintain accurate records of all customer interactions and payment statuses.
- Analyze overdue accounts to identify potential risks and improve collection strategies.
- Collaborate with the finance team to ensure all data is reconciled correctly.
- Escalate complex cases to the senior management team when necessary.
Kualifikasi
- Minimum 1-2 years of experience in debt collection, credit control, or accounts receivable.
- Strong verbal and written communication skills with a persuasive negotiation style.
- High level of integrity and confidentiality when handling sensitive financial data.
- Proficiency in using Microsoft Office (Excel, Outlook) and internal CRM systems.
- Ability to work effectively under pressure and meet monthly collection targets.
- Keen attention to detail and strong organizational skills.
- Relevant degree or diploma in Finance, Banking, or Business Administration.