Deskripsi Pekerjaan
Are you an organized professional looking to advance your career in the healthcare sector? TotalCare Walk-In Clinic is seeking a detail-oriented, tech-savvy Remote Healthcare Admin Assistant to join our growing team. This is a 100% permanent work-from-home role operating on a consistent day shift schedule, offering you the perfect balance of professional growth and personal convenience.
In this non-voice role, you will be the backbone of our administrative operations. You will support our medical practitioners by managing patient records, coordinating schedules, and ensuring that our clinic’s digital workflow runs seamlessly. We value precision, data integrity, and a proactive approach to problem-solving. If you thrive in an environment that requires high attention to detail and enjoy working independently, we want to hear from you.
We offer a competitive monthly compensation of ₱40,000 and the opportunity to work with a reputable healthcare provider without the daily commute. Join us in delivering excellent care through efficient administrative support!
Tanggung Jawab
- Manage and maintain accurate electronic health records (EHR) for clinic patients.
- Coordinate appointment scheduling and communicate updates through non-voice channels (email, ticketing systems).
- Prepare and process administrative reports and medical documentation for clinic management.
- Verify patient insurance details and handle basic billing administrative tasks.
- Ensure compliance with healthcare data privacy and confidentiality standards.
- Coordinate with internal healthcare staff to streamline daily clinic operations.
- Monitor and respond to administrative inquiries within established service level agreements (SLAs).
Kualifikasi
- Proven experience as an Administrative Assistant, preferably in a healthcare or medical clinic setting.
- Strong proficiency in office software (MS Office, Google Workspace) and CRM tools.
- Excellent written communication skills with a focus on professional, error-free documentation.
- Strong analytical and problem-solving skills with a high level of attention to detail.
- Ability to work autonomously in a permanent remote work setup with reliable internet connectivity.
- Strong organizational skills with the ability to manage multiple administrative tasks concurrently.
- Background in Healthcare Administration or a related field is highly preferred.