Deskripsi Pekerjaan
Are you an organized, detail-oriented, and proactive professional seeking a challenging remote contract role within a thriving industry? Intogreat Solutions, a dynamic and forward-thinking leader in the insurance and superannuation sector, is actively seeking a dedicated Operations Support Officer to join our high-performing team for a 6-month engagement. This pivotal Work-From-Home (WFH) position provides the foundational support layer to our critical broking and underwriting operations, ensuring seamless execution, meticulous compliance, and exceptional service delivery.
As an Operations Support Officer, you will be at the heart of our operational efficiency, playing a vital role in maintaining the smooth functioning of our core business processes. You'll be instrumental in supporting our operational teams, handling crucial administrative tasks, processing essential documentation, managing data, and contributing to the overall success of our client-focused initiatives. This is an excellent opportunity for an individual with a keen eye for detail, strong organizational skills, and a commitment to operational excellence to contribute significantly from a remote setting in Quezon City, Metro Manila. If you thrive in a fast-paced environment, possess a strong work ethic, and are ready to make an immediate impact within a supportive and collaborative team, we encourage you to apply and become a key part of Intogreat Solutions' success!
Tanggung Jawab
- Process and manage high volumes of operational data and documentation accurately and efficiently.
- Provide comprehensive administrative support to broking and underwriting teams, ensuring smooth workflow and timely completion of tasks.
- Assist in the preparation and distribution of critical reports, presentations, and client correspondence.
- Maintain and update client records and operational databases with precision and confidentiality.
- Coordinate internal communications, follow up on outstanding items, and manage shared calendars or schedules.
- Ensure strict adherence to company policies, procedures, and relevant regulatory requirements.
- Act as a primary point of contact for routine operational queries, efficiently escalating complex issues to the appropriate personnel.
Kualifikasi
- Bachelor's degree in Business Administration, Finance, or a closely related field.
- Proven experience (1-3 years) in an operations support, administrative, or back-office role, preferably within the insurance or financial services industry.
- Excellent organizational skills with a strong ability to multitask, prioritize effectively, and manage deadlines.
- High level of proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with various digital tools.
- Exceptional attention to detail and accuracy in data handling and document processing.
- Strong verbal and written communication skills in English, suitable for professional interactions.
- Ability to work independently and collaboratively in a remote work environment, demonstrating self-motivation.
- Reliable internet connection and a conducive, professional home office setup.