Deskripsi Pekerjaan
Are you a friendly and detail-oriented individual looking for an exciting opportunity in the retail sector? FamilyMart, a leading convenience store chain, is currently seeking a dedicated Retail Assistant to join our team at our Damansara Heights branch.
As a Retail Assistant, you will be the face of our brand, ensuring our customers receive top-notch service while maintaining a welcoming and organized store environment. This role offers a fantastic opportunity to develop valuable customer service skills and gain experience in a fast-paced retail setting. If you thrive in a dynamic environment and enjoy helping people, we want to hear from you!
Tanggung Jawab
- Operate the point-of-sale (POS) system accurately and efficiently, handling cash transactions and issuing receipts.
- Stock shelves, display products neatly, and ensure all items are priced and labeled correctly.
- Greet customers warmly, answer inquiries, and provide product recommendations to enhance the shopping experience.
- Maintain high standards of store cleanliness and hygiene, including cleaning restrooms and aisles.
- Monitor inventory levels and assist in organizing stockrooms to prevent out-of-stock situations.
- Handle customer complaints or issues professionally and escalate them to the supervisor when necessary.
- Assist in setting up promotional displays and promotional materials during sales events.
Kualifikasi
- Minimum SPM or equivalent educational qualification.
- Previous experience in retail, hospitality, or customer service is preferred but not mandatory.
- Strong interpersonal and communication skills with a friendly demeanor.
- Ability to work flexible shifts, including weekends, evenings, and public holidays.
- Basic computer literacy and numeracy skills.
- Willingness to stand for extended periods and perform physical tasks such as lifting boxes.