Deskripsi Pekerjaan
Join FamilyMart's dynamic retail team in Kulim, Kedah as a Retail Assistant and become part of Malaysia's leading convenience store chain. This full-time opportunity offers competitive compensation and a chance to develop valuable customer service skills in a fast-paced environment. As a key member of our store operations team, you'll directly impact customer satisfaction while gaining hands-on experience in retail management, inventory control, and sales operations. FamilyMart provides comprehensive training and a supportive work culture that values teamwork and growth.
Our Retail Assistants are the face of the brand, ensuring every customer receives exceptional service while maintaining store standards. This role is perfect for individuals seeking entry-level retail experience with opportunities for advancement. We offer competitive benefits including structured career paths, performance incentives, and a positive work environment where your contributions are recognized and rewarded.
Tanggung Jawab
- Provide exceptional customer service through product recommendations and transaction support
- Manage point-of-sale operations with accuracy and efficiency
- Monitor inventory levels and coordinate product restocking
- Maintain store cleanliness, organization, and visual merchandising standards
- Assist with store opening/closing procedures and security protocols
- Process customer returns and resolve service inquiries
- Collaborate with team members to achieve sales targets
- Adhere to food safety and hygiene regulations
Kualifikasi
- Minimum SPM qualification or equivalent
- Strong communication and interpersonal skills
- Basic numeracy and cash handling abilities
- Ability to work flexible shifts including weekends and holidays
- Physical stamina for standing and lifting products
- Attention to detail in inventory and merchandising
- Positive attitude and customer-focused mindset
- Willingness to learn retail operations