Deskripsi Pekerjaan
Are you a passionate animal lover looking to turn your enthusiasm into a rewarding career? Pet Lovers Centre, the region's leading pet care retail chain, is looking for a dynamic and motivated Retail Assistant to join our team at the prestigious Pavilion Bukit Jalil location.
In this role, you will be the face of our brand, providing expert advice to pet owners and ensuring our store maintains the highest standards of presentation and care. You will play a vital role in creating a welcoming environment where our customers can find the best nutrition, supplies, and accessories for their furry friends. If you enjoy interacting with people, possess a positive attitude, and have a genuine love for pets, we want to hear from you!
We offer a supportive team environment, opportunities for career advancement, and comprehensive training to help you become a pet care expert.
Tanggung Jawab
- Provide exceptional customer service by assisting pet owners with product selection and pet care inquiries.
- Maintain store cleanliness and ensure product displays are well-organized and visually appealing.
- Process sales transactions accurately using the Point of Sale (POS) system.
- Manage inventory, including receiving stock, shelf replenishment, and monitoring expiry dates.
- Promote loyalty programs and share information about upcoming store promotions or events.
- Assist in the care and maintenance of small pets within the store environment (where applicable).
- Handle customer feedback professionally and escalate issues to the store manager when necessary.
Kualifikasi
- Minimum SPM qualification or equivalent.
- Previous experience in retail or customer service is a strong advantage.
- Genuine passion for pets and an interest in pet nutrition and wellness.
- Excellent communication skills with the ability to converse in English and Bahasa Malaysia (Mandarin is a plus).
- Strong team player with a friendly, energetic, and proactive attitude.
- Willingness to work on shifts, weekends, and public holidays.
- Basic computer literacy and comfort with handling cash transactions.