Deskripsi Pekerjaan
Are you passionate about health, wellness, and providing exceptional customer service? Health Lane Family Pharmacy, a leading name in the community healthcare sector, is looking for a dedicated and friendly Retail Assistant to join our team in Sungai Buloh. In this role, you will be the first point of contact for our customers, helping them find the right products to support their well-being while ensuring our pharmacy remains organized and welcoming.
We pride ourselves on being more than just a pharmacy; we are a partner in health for the families we serve. As a Retail Assistant, you will have the opportunity to build relationships with our regular customers, gain valuable knowledge about health and pharmaceutical products, and work in a collaborative, fast-paced retail environment.
If you are a proactive individual with a keen eye for detail and a genuine desire to assist others, we want to hear from you. Join a team that values personal development, professional growth, and, above all, the health of our community.
Tanggung Jawab
- Greet and assist customers with professionalism and empathy to ensure a positive shopping experience.
- Maintain pharmacy inventory levels, including restocking shelves and performing regular stock checks.
- Process sales transactions accurately using the POS system and handle various payment methods.
- Provide basic product information and advice on over-the-counter health and personal care items.
- Ensure the retail area is clean, organized, and merchandised according to company standards.
- Support the pharmacy team in daily operational tasks and administrative duties as required.
- Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
Kualifikasi
- Minimum SPM or equivalent education qualification.
- Fresh graduates are encouraged to apply; prior experience in retail or pharmacy settings is a significant advantage.
- Excellent communication skills with the ability to speak fluently in English, Malay, and/or local dialects.
- Strong interpersonal skills with a friendly, service-oriented personality.
- Ability to work on a rotating shift basis, including weekends and public holidays.
- Highly organized, reliable, and capable of multi-tasking in a busy retail environment.
- Basic computer literacy for POS operation and inventory management.