Deskripsi Pekerjaan
Are you passionate about pets and providing exceptional customer service? Pet Lovers Centre, a leading pet care specialist in Malaysia, is currently seeking a dedicated and enthusiastic Retail Assistant to join our team at our Taman Gaya outlet in Ulu Tiram, Johor.
In this role, you will be the friendly face of our brand, ensuring that every customer has a positive and memorable shopping experience. Whether it's helping a new pet owner choose the right food or providing expert advice on accessories, your contribution will directly impact our customers' satisfaction. We offer a dynamic work environment where you can develop your skills in retail operations while doing something you love.
We are looking for individuals who are reliable, proactive, and eager to learn. If you thrive in a fast-paced retail setting and have a genuine love for animals, we want to hear from you. Join us in making pets happy and healthy every day!
Tanggung Jawab
- Provide exceptional customer service by assisting shoppers with product inquiries, making recommendations, and answering questions about pet care products.
- Maintain a clean, organized, and visually appealing store environment, including organizing shelves, cleaning floors, and tidying fitting rooms.
- Restock shelves and displays with accuracy to ensure product availability and freshness.
- Operate the Point of Sale (POS) system efficiently to process sales, returns, and exchanges.
- Capture customer feedback and share valuable insights with store management to improve service standards.
- Assist with inventory counts, stock management, and receiving deliveries.
- Perform basic housekeeping duties to uphold the hygiene and safety standards of the store.
Kualifikasi
- Diploma or SPM/STPM qualification is preferred.
- Previous experience in retail, sales, or customer service is an advantage.
- Strong communication and interpersonal skills with a friendly and approachable demeanor.
- Ability to work well in a fast-paced, team-oriented environment.
- Basic computer literacy and experience with POS systems is a plus.
- Passion for animals and the pet industry is highly desirable.